Exchange Policy
Exchange Window
We offer a 7-day exchange window from the date of delivery. To initiate an exchange, please contact us within this period. The returned product must reach us within 5–7 days after the exchange request is approved.
Exchange Eligibility
Exchanges are only applicable for size-related issues.
If you receive a damaged or defective product, it will be treated as an exception and will be eligible for exchange.
Exchange Charges
A ₹100 exchange shipment fee will be charged per order, regardless of the number of items included in the exchange.
Condition of Product
Products must be returned in their original condition, with tags and packaging intact. Items that appear worn, washed, or damaged after delivery will not be eligible for exchange.
Non-Exchangeable Items
Products purchased during promotional offers, bundle deals, or offers that include free products are not eligible for exchange.
Refund Policy
We do not offer returns or refunds. Only exchanges are available under the conditions mentioned above.
Processing Time
After receiving the returned product, please allow up to 7 business days for the exchange to be processed.
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after order confirmation.
Delivery Timeline
Once dispatched, orders are generally delivered within 7–8 working days, depending on the delivery location and courier partner.
Tracking
After dispatch, you will receive a tracking ID via email or on the website to track your order.